Citi Prestige
benefits
Be inspired by the highest levels of service, luxury
travel features and a world of exclusive experiences,
rewarding you every step of the way.
Desirable Rewards
Designed for the way you live, being a Citi Prestige Cardmember can be truly rewarding at all times.
Earn unlimited Citi Rewards points
Get 1 Citi Rewards point for every RM1 you spend on eligible purchases locally and 2 Citi Rewards points for every RM1 equivalent you spend in foreign currencies*. There's no limit to how many points you can earn and they never expire.
*Purchase of fuels at any petrol stations are eligible for earning of Citi Rewards points. Transactions such as Cash Advance, GST or applicable fees & charges are NOT eligible for earning of Citi Rewards points. Click here for the full list of transactions eligibility.
Loyalty has its perks
Get relationship bonus points on your annual spend based on how long you have been banking with Citi. What’s more, if you are a Citigold member, you earn double the points.
Relationship Bonus Tiers
| Years with Citibank | Relationship Bonus | Citigold Customer Relationship Bonus |
|---|---|---|
|
1-3 4-6 7-9 10 and above |
5% 10% 15% 20% |
10% 20% 30% 40% |
For example, if you have been a Citibank Berhad customer for the past five years and are now a Citi Prestige cardmember, you will be entitled to a 10% Relationship Bonus on your total purchases in the 12 months made with your Citi Prestige card. If you spend RM100,000 in the 12 months, you will be entitled to Relationship Bonus points of 10,000. And if you are a Citigold customer, your Relationship Bonus points entitlement would be 20,000 points.
Redemption Flexibility
There are so many ways to enjoy the Citi Rewards points you have earned.
Pay for almost anything at any time using your Citi Rewards points by offsetting past purchases from your credit card statement, or redeeming your favorite merchandise. You can even embark on your next holiday by converting your points to air miles or hotel loyalty points.
To learn more about the Citi ThankYou Rewards programme, click here.
Inspiring Travel
Travel in style when you use the Citi Prestige card and enjoy unrivalled privileges around the world.
Complimentary night at any international hotel and resort
Get a complimentary night at any hotel of your choice with a minimum 4-consecutive-night stay. There’s no limit to the number of times you can use this benefit, so go ahead and stay a little bit longer. Reservations must be made through the Citi Prestige Concierge.
Terms and conditions apply.
Complimentary ride home from KLIA
The Citi Prestige experience takes you from the airport to your doorstep. Swipe your card three times overseas and present your sales slips along with your Citi Prestige card and boarding pass at the Citi-Airport Limo Priority Booth for a complimentary ride home from Kuala Lumpur International Airport.
Terms and conditions apply.
Global airport lounge access
Citi Prestige allows the principal cardmember up to 12 times complimentary access per annum into over 1,000 airport lounges in cities around the world through Mastercard® Airport Experiences by LoungeKey. To enjoy this privilege, just present your Prestige Card for verification and authorisation and inform the participating airport lounges that this benefit is provided by LoungeKey.
Traveling with family or friends? The fee for your guest’s entry is up to USD32 per guest per visit.
To view the full list of eligible airport lounges, visit https://airport.mastercard.com.
Terms and conditions apply.
Complimentary Wi-Fi access globally
Sign up for a Boingo account and enjoy complimentary Wi–Fi access at over 1 million hotspots worldwide. It’s just one of the unique privileges of having a Citi Prestige MasterCard.
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Click here to check for eligibility and to enrol for a Boingo account with your Citi Prestige card.
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Download Boingo Wi–Finder App.
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Log in with your Boingo username and password.
Valid until 31 December 2019. Terms and conditions apply.
Global Service
Get the personal attention you deserve and the services you need. It’s all part of the perks of carrying a Citi Prestige Card.
Citi Prestige Concierge
From travel and entertainment to everyday tasks such as organizing a delivery, our Citi Prestige Concierge is here to support your lifestyle at home or abroad. Call your lifestyle manager at (603) 2383 1010.
Testimonials from Citi Prestige cardholders
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“Thanks a lot for assisting us in booking the tickets, I have to admit CITIBANK Concierge service is an efficient one. Thanks again.”
A Prestige member who called to purchase Disneyland Paris tickets and travel arrangements.
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“Very efficient service in a very short time, thank you.”
A Prestige member who requested a few restaurant recommendations.
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“Thank you very much Sharmala, Victor and the concierge team. Looks like all is in order. Once again, an excellent and prompt service.”
A Prestige cardmember who called in to book complimentary Night stay in Singapore.
Citi Prestige Priority Line
One call connects you to a Citi representative. Available 24/7 and from almost anywhere in the world, they are ready to address any request or question that you may have. Call us at (603) 2383 1010.
Bank on the go
Bank in real time with Citibank Online and the Citi Mobile® app. With just the push of a button, get access to your account details, transfer funds and pay bills instantly. Take control of your finances, at any time, from anywhere. Click here to download the Citi Mobile® app.
Privileged Access
As a Citi Prestige Cardmember you'll have access to exclusive experiences, offers and events.
Access to Exclusive Events
Citi Prestige is your passport to unforgettable experiences. Be among the first to enjoy unique and exciting fashion shows, movie previews, musical concerts, shopping extravaganzas and so much more. Invitations will be sent to you via email, so do update your email address with us.
Privileges unlike any other
Enjoy shopping and dining experiences like a local with Citi World Privileges, your one stop resource to partner deals and discounts in various countries. To find out more, click here.
Enjoy additional services from your Citi Prestige credit card
There is a lot more you can do with your Citi Prestige card. To learn more, click here.
Premium Protection
When you pay for your purchases with your Citi Prestige Card, you automatically enjoy the benefit of being protected from unexpected losses in many ways.
Enjoy peace of mind knowing that you and your supplementary cardholder are covered for international travel, medical and hospitalisation while you are overseas, as well as being insured for flight inconveniences and luggage mishandling.
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Travel Accident Benefit
You and your family are covered for any personal accidents incurred while travelling up to USD500,000 when you charge your travel ticket to your Citi Prestige Card.Travel Medical Benefit
Covers you and your family for any medical costs incurred while overseas, for up to USD500,000 when you charge your travel ticket to your Citi Prestige Card.Daily In-Hospital Cash Benefit
You will receive reimbursement of USD100 each day that you are hospitalised.Trip Delay Coverage
If you're delayed more than six hours during travel booked with your Citi Prestige Card, you will be eligible for reimbursement for up to USD500 per trip.Trip Curtailment Coverage
Every trip you book using your Citi Prestige Card is covered for up to USD 7,500Baggage Loss Reimbursement
Charge your overseas airfare to your Citi Prestige Card and you are covered up to USD3,000, subject to a single item maximum limit of USD625Baggage Delay Reimbursement
If your checked bags are misdirected or delayed for more than four hours, you are covered up to USD500.Emergency Medical Evacuation
In the event of injury or sickness requiring emergency medical evacuation, you're covered up to USD500,000 when you charge the full travel fares to your Citi Prestige Card. -
Extended Warranty
As a Citi Prestige Cardmember, you'll get an extended warranty on selected products purchased in Malaysia up to USD 500 per occurrence and not exceeding USD2,000 per annum, up to one full year once the original manufacturer's warranty expires.Purchase Protection
Many items bought with your Citi Prestige Card are protected up to 90 days from the date of purchase up to USD3,000 per occurence.E-Commerce Purchase Protection
Your global online purchases on a Citi Prestige Card are covered up to USD1,000 per occurence.Wallet Guard
As a Citi Prestige Card member, you are reimbursed for up to USD500 for loss of wallet due to snatch theft or robbery.
Click here to view the full complimentary insurance benefits from your Citi Prestige credit card.
For enquiries and claims, please contact AIG Malaysia Insurance Berhad at 1800-18-3333.
For travel assistance and medical emergency while overseas, please contact AIG Assistance Department 001 817 826 7014 (call collect).
With a premium Mastercard credit card such as Citi Prestige, experience the luxury & exclusive privileges.
Still looking for other card? You can compare credit cards to find a card that best suits your needs and rewards your lifestyle. Apply for credit card from a wide range of selection at Citibank Malaysia.
