FEES AND CHARGES

Fees and Charges

Fees and Charges

View all detailed fees and charges on one consolidated page here easily and conveniently.

Wealth Management

Types of Charges Amount / Rate Remarks
1) Deposit Accounts
Basic Checking Account / Checking Account RM10.00 Each half year when average balance is less than RM1,000 during the half year
Basic Savings Account / Savings Account NIL No maintenance fee
Citibank AcceleRate Savings Account NIL No maintenance fee
Checking Account-i RM15.00 When monthly average balance is below RM5,000.00
Citibank Premium Checking (CPC) RM15.00 When monthly average balance is below RM5,000.00
Citibank Step-Up Interest Account RM10.00 When monthly average balance is below RM2,000.00
Citibank Max Yield Account RM15.00 When monthly average balance is below RM5,000.00
E-Account RM15.00 When monthly average balance is below RM500.00
2) Dormant Account RM10.00

Per year if account balance is above RM10.00

If balance is below RM10.00, account will be closed and balance is absorbed.

3) Early Closure of Account RM10.00 If account is closed within 3 months from account opening
4) Cheque Books

RM7.50 per cheque book of 50 leaves (RM 0.15 per leaf)

Notice: A processing fee of RM0.50 per leaf will be imposed

For Individual Checking accounts
5)

Citibank Debit & ATM Card

  • New Application
  • Replacement of Lost or Damaged
  • Renewal fee

 

  • RM8.00
  • RM8.00

  • RM8.00
Not applicable to Citigold members
6) ISN Network Fee RM10.00 For every successful withdrawal at a non-Citibank ATM overseas
7) Interbank local currency via RENTAS
i) Outgoing RM5.00 Per transaction
ii) Incoming Nil Per transaction
8) Inward returned cheques on insufficient Funds RM100.00 For every returned cheque
9) Inward return cheques on staled dated cheques Nil Nil
RM1.30 Postage charge
10) Outward return cheques Nil Not available
11) Standing instruction via Interbank GIRO
  • Via Citibank online
RM0.10
Notice: This will be waived (effective 24th March 2015) until further notice.
Per transaction
  • Via CitiPhone
RM0.50
Notice: This will be waived (effective 24th March 2015) until further notice.
Per transaction
12) Unsuccessful Standing Instruction due to insufficient fund RM5.00 Per transaction
13) One time fund transfer via Interbank GIRO
  • Via Citibank online
RM0.10
Notice: This will be waived (effective 24th March 2015) until further notice.
Per transaction
  • Via Mobile Online
RM0.10
Notice: This will be waived (effective 24th March 2015) until further notice.
Per transaction
  • Via Interactive Voice Response
RM0.10
Notice: This will be waived (effective 24th March 2015) until further notice.
Per transaction
  • Over the counter
Complimentary Per transaction
14)
Foreign currency call account USD10.00 or equivalent When monthly average balance is below USD3,000 or its equivalent
15) Safe Deposit Box (SDB) (Note: Subject to availability) RM250.00 Per annum for Small SDB (5in x 5in x 20in )
RM350.00 Per annum for Medium SDB (3in x 10in x 20in)
RM400.00 Per annum for Large SDB (5in x 10in x 20in)
RM500.00 Per annum for Extra Large SDB (10in x 10in x 20in)
16) Paper Statement Fee RM1.00 Per monthly statement

Cash withdrawal and Instant Transfer at Citibank and non-Citibank ATMs (Local)

ATM

Customer

Types of Charges (per transaction)

Cash Withdrawal

Instant Transfer

Citibank ATM

  • Citibank Customers*
  • FREE
  • FREE
  • Non-Citibank Customers
  • RM1.00
  • FREE

MEPS (MEPS’ Shared ATM Network) ATM

  • Citibanking
  • QCC Member
  • Effective 7th August 2017, charges would be set by the bank providing the ATM service.
  • Please check on the fees and charges with the respective bank.
  • Citigold & CitiPriority**
  • Rebate for the first 4 transactions per month.
  • Fee will be charged by the bank providing the ATM service for subsequent transactions (5th transaction onwards).
  • Rebate for the first 4 transactions per month.
    • Fee will be charged by the bank providing the ATM service for subsequent transactions (5th transaction onwards).
Note:

  • *There is no charge for Citibank customers performing cash withdrawals and Instant Transfer services at
    Citibank ATM using Citibank Debit & ATM Card.
  • There is no charge for Instant Transfer via Citibank Online and Citi Mobile until further notice.
  • **For Citigold and Citi Priority, charges imposed by other banks on the first 4 cash withdrawals and first 4 Instant Transfer transactions on MEPS ATMs in a calendar month will be rebated.
  • For existing Citigold at Work and Citi Priority at Work customers, charges imposed by other banks on the first 4 cash withdrawals and first 4 Instant Transfer transactions on MEPS ATMs in a calendar month will be rebated.

Charges for ad-hoc services

Types of Charges Amount / Rate Remarks
1) Stop Payment Instruction RM10.00 Per instruction with sufficient funds
RM10.00 Per instruction with insufficient funds
2) Bank Draft
i) Draft RM5.00 Per draft for all WORLDLINK drafts
RM0.15 Stamp duty
RM1.20 - RM2.10 Postage
ii) Cancellation of Draft NIL No charge
iii) Stop Payment of Draft USD15.00 Per draft
(For WORLDLINK drafts ONLY) RM10.00 Commission fee per Letter of Indemnity
RM10.00 Stamp Duty Per Letter of Indemnity
iv) Retrieval / Photocopy of Drafts USD10.00 Per draft for WORLDLINK drafts
3) Managers Cheque (MC)
i) Local Managers cheque RM2.00 Per cheque issuance
RM0.15 Stamp duty per cheque issuance
RM0.50 Processing fee per cheque issuance
ii) Stop Payment of MC RM10.00 Commission fee per Letter of Indemnity
RM10.00 Stamp duty per Letter of Indemnity
iii) Cancellation of MC RM2.00 Per cheque with presentation of physical cheque required - except for MIH & MIDF issuance
4) Telegraphic Transfer (TT)
Outgoing TT

Citibanking

RM10.00

Per transaction

Citi Priority

RM10.00

Per transaction

Citigold

Complimentary

No Charge

Citibank At Work

RM10.00

Per transaction

Citi Priority At Work

RM10.00

Per transaction

Citigold At Work

Complimentary

No Charge
5) Request for statement RM5.00 Per account per month
6) Request for Letter of reference RM10.00 Per request
No Charge for Citigold
7) Foreign Against Foreign Charges 1.50% of amount involved For foreign currency notes bought / sold against another foreign currency notes
8) Travellers cheque 1.00% Commission on amount sold All currencies (except for USD)
1.50% Commission on amount sold For USD
RM 0.15 Per cheque leaf
RM20.00 Commission per transaction
9) Foreign currency cheque clearing for amount > RM 100,000 RM10.00 Commission per cheque
RM1.30 - RM2.10 Various Postage charges
10) International ATM Access Fees for Non-Citibank International Customers RM10.00 Cash Withdrawal